Getting Started

Your First 24 Hours

Complete these 7 steps to go live. Total time: ~24 minutes.

01 Set Up Your Account ~5 min
  • Create your login at stayhive.cloud
  • Set your property name, address, and contact info
  • Choose your subscription tier
Checkpoint: You can log into the dashboard
02 Configure Your Rooms ~5 min
  • Add each room (number, type, bed configuration)
  • Set nightly rates
  • Upload room photos (optional)
Checkpoint: Rooms appear on the availability calendar
03 Connect Payment Processing ~3 min
  • Link your Stripe account
  • Test a $1 charge and refund
Checkpoint: Test payment shows in Stripe dashboard
04 Test a Booking ~2 min
  • Create a test reservation
  • Verify confirmation email sends
  • Check the booking appears in the dashboard
Checkpoint: Confirmation email received
05 Set Up Notifications ~2 min
  • Configure email notification preferences
  • Set up SMS notifications (if on Standard+)
Checkpoint: Test notification received
06 Activate Voice AI ~5 min Professional+
  • Forward your property phone to StayHive's AI number
  • Make a test call
  • Verify the AI answers with your property name
Checkpoint: AI answers your call correctly
07 Review the Day One Kit ~2 min
  • Download the printable Day One Kit
  • Post at the front desk
  • Review fallback procedures
Checkpoint: Day One Kit printed and posted

Total setup time: ~24 minutes

Need help? Contact Aaron at aaron@mahoosuc.solutions